This category only includes cookies that ensures basic functionalities and security features of the website. "DaVinci" is printed on the product packaging, instruction manual and product registration card. Consumers should immediately stop using the recalled mattresses and contact DownEast to receive a free fitted liner to cover the mattress and bring it into compliance with the federal standard. Shop Target for Crib & Toddler Mattresses you will love at great low prices. Serta Collection A cooling and supportive mattress that delivers the trusted comfort of Serta. Get the latest deals, discounts, reviews, and giveaways! He filled the report out and it was Denied. Are you looking to save some money on your new mattress? Serta mattresses have gel memory foam that keeps you cool while you sleep and helps relieve aches and pains. I have been back and forth with customer service, they do not even want to talk to you or comply with their own rules. Received call 8/9/22 deliver from XPO today between 12-3. You cannot sit on it. https://www.cpsc.gov/Recalls/2019/D-and-D-Futon-Furniture-Recalls-Sleeper-Chair-Folding-Foam-Beds-Due-to-Violation-of-Federal-Mattress-Flammability-Standard. Most of the time, its due to the mattress not meeting flammability standards (which makes it a fire hazard) or harmful materials found in the product. A class action lawsuit filed against Mattress Firm claims that their Bed Tech bed frames may collapse due to a design issue, leading to injury or death. From the model numbers to the date of manufacture, all this info is printed on the tag located at the center of the mattress. Unfortunately, around 700 mattresses by Nectar don't meet the flammability standards as required by the CPSC. Always consult a physician or other qualified health provider regarding any questions you may have about a medical condition or health objectives. The date of manufacture in DD/MM/YY, the model number and Prototype ID: L1 can be found on a white tag sewn into the head of the mattress. When the recalled bed rails are attached to an adults bed, users can become entrapped within the bed rail or between the bed rail and the side of the mattress. Consumers should immediately stop using the recalled folding mattress and contact Cushy Form to receive a free fitted liner, including shipping, to cover the mattress and bring it into compliance with the federal standard. If you have questions about this recall,. This website uses cookies to improve your experience. Around 800 mattresses will be. A list of the recalled model numbers may be found here. Necessary cookies are absolutely essential for the website to function properly. Many plaintiffs also report the fiberglass reaching the HVAC unit, which can cause damage throughout the entire home. CPSC does not control this external site or its privacy policy and cannot attest to the accuracy of the information it contains. Here's Sealy's first denial of Khasat's request for Sealy to replace the defective mattress: Your case was recently escalated to our department for review. Really! Upgrades to cooling and comfort features on Serta iComfort models cost extra. Breaking up is hard to do. Anna Bradley-Smith | February 11, 2022 Category: Household. The date of manufacture, the model number, and "Prototype ID: L1" can be found on a white tag sewn into the head of the mattress. Eight weeks later, I still didn't have my mattress. This sleep behavior disorder sign could put you and your bed partner's health at risk. Serta also offers white-glove delivery for $150, which includes installation and old mattress removal. She holds degrees in law and communications, and currently oversees the CNET breaking news desk for the West Coast. Consumers should immediately stop using the recalled mattresses and contact HOFISH to receive a free fitted cover to put on the mattress to bring it into compliance with the federal standard. ConsumerAffairs is not a government agency. Serta mattresses are available in a variety of models, features and types, including innerspring, memory foam and hybrid. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); We are a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for us to earn fees by linking to Amazon.com,Amazon.ca, Amazon.co.uk, and affiliated sites. That's why every Serta mattress is backed by Serta's 10-year limited warranty. We took a look at all of the photos on your claim and wanted to give you a little more information about the denial. This lawsuit claims that major retailer Wayfair sold mattresses that were infested and crawling with bedbugs. Removing the cover of a fiberglass-containing mattress can present certain risks. Its lineup includes. Consumers should contact Nectar Sleep for a free replacement mattress (including free delivery) or a full refund, to be provided after free removal and disposal of the recalled mattress through Elite Comfort Solutions. The side panels have gray knit ticking. Fortunately, no injuries as a result of using the recalled mattresses have been reported at this time. You should be able to rely on the quality of your rest night after night. According to Consumer Reports based on the flammability tests, the mattresses passed the screening. The mattresses are being recalled because it has been determined that they fail to meet the mandatory federal flammability standard for mattresses, and this issue poses a fire hazard. Hes a digital marketing and design guru and the brains behind the design and SEO of The Sleep Shop. Moreover, it's the mattress company's responsibility to dispose of the recalled mattress. https://www.cpsc.gov/Recalls/2023/Crate-And-Barrel-Recalls-Thornhill-Baby-Cribs-Due-to-Fall-and-Entrapment-Hazards-Recall-Alert. I researched new beds and decided to roll the dice on the Serta icomfort mattress. I will never purchase a Serta product again because they did not stand by me as a consumer. If you need a firm mattress, DO NOT BUY SERTA! They have to KNOW there is a problem with their product yet keep selling it. Defendants clothing in the bedroom may have also been destroyed by these fibers. But what's a product recall in general? Buy Now, Pay Later + 120-Day In-Home Trial & Free Shipping, Featuring select materials that are up to 70% sustainable*, Serta Classic Bundle is all the essentials. Each mattress was priced between $500 and $1,000. If you think your Serta Perfect Sleeper mattress matches the specs cited in the recall notice, you should immediately stop using it. Bought SERTA mattress from Big lots. RELATED: These Products Sold at Home Depot, Lowe's, and Other Stores Are Being Recalled. Standard shipping is free when you order online but doesn't include installation. 10" Firm mattress with a unique combination of cushioning foam and supportive coils. I work for a living and have limited availability for delivery. Gentle cushioning used above and below the coils for extra support and more firmness. document.addEventListener( 'DOMContentLoaded', function() { Additionally, since it was marketed as a hypoallergenic and natural product, many customers who already had breathing difficulties purchased this mattress. Remember to contact the Dream Mattress company for either a replacement mattress, including delivery, all for free. The mattresses were sold in twin, full, queen, king and California king sizes. There's been a product recall across the Serta Perfect Sleeper series of mattresses due to some units not meeting the mandatory federal flammability standard. Linking to this external site does not constitute an endorsement of the site or the information it contains by CPSC or any of its employees. Kamianske (Ukrainian: ', IPA: [kmjnsk]), (in 1936-2016 Dniprodzerzhynsk; until 1936 Kamianske) is an industrial city in Dnipropetrovsk Oblast of Ukraine and a port on the Dnieper.Administratively, it serves as the administrative center of Kamianske Raion.Kamianske hosts the administration of Kamianske urban hromada, one of the hromadas of Ukraine. Most models are available in plush, medium, firm and extra-firm to provide the level of support thats best for your sleep position. } ); https://www.cpsc.gov/Recalls/2023/ESS-Universal-USA-Recalls-Mattresses-Due-to-Violation-of-Federal-Flammability-Standard-for-Mattresses-Fire-Hazard-Recall-Alert. CPSC does not control this external site or its privacy policy and cannot attest to the accuracy of the information it contains. Copyright 2023 Sleepopolis All Rights Reserved. None of their warranty documents stated that rule about 2 inches. Did not lay on the mattress nor did they allow us to lay on the mattress. A good example is fiberglass. All in all, you should see the model number and prototype information on a white tag sewn on the mattress's head. The controller for the electric heating blankets and pads can malfunction, posing fire and thermal burn hazards. Well, it's a piece of information to help customers whether or not they are using harmful products. And then I was about falling off the bed. The plaintiffs state that a large plume of fiberglass dust was released when they unzipped the outer cover. The recalled mattresses have a white poly-blend top cover with black side panels and a vertical purple sash, and the foot of the mattresses is marked with the large (13" long, 2" tall) embroidered "nectar" logo and the word "Nectar" imprinted in white, and also have the date of manufacture on the white tag. I only weigh 135 pounds and soon began to sense the mattress was turning into a soup bowl. Serta International Recalls Mattresses Due to Violation of Federal Mattress Flammability Standard. In her spare time, she watches soccer games, F1 races and Disney movies. They were sold in twin, twin XL, full, queen, king, and California king sizes. Serta mattress models include the Perfect Sleeper, iComfort, iSeries and Mattress in a Box. If youre not completely satisfied, you can exchange or return it for a refund. The assembled bassinets measure 38 inches long by 20 inches wide by 30 inches high, and each weighs about 21 pounds. They said they would stand behind it if it sagged 1 1/2 below the level line from edge to edge. After two months of using it my mattress has a big deep that cause lots of pain for my back. I have had mattresses and flipped them all my life. https://www.cpsc.gov/Recalls/2019/CVB-Recalls-LUCID-Folding-Mattress-Sofas-Due-to-Violation-of-Federal-Mattress-Flammability-Standard. You may wish to review the privacy policy of the external site as its information collection practices may differ from ours. For more information and the full report, click here. You can also contact Serta toll-free at 888-762-0013 from 9 a.m. to 5 p.m. ET Monday through Friday, email at sertasupport@sertasimmons.com, or online at https://prismic-io.s3.amazonaws.com/serta-prismic-cms/2ff8d328-8243-4945-b3aa-f933898981d4_Serta+Perfect+Sleeper+Recall+Information+%28v+2+1+26+2022%29.pdf or www.serta.com and scroll down to Support and then click You can check affected model numbers online, but Serta will contact all purchasers directly to ship out a free replacement mattress. * Starting at $499 Shop Now Supportive cooling iComfort Collection Rest easy knowing Serta uses only CertiPUR-US Certified Polyurethane Foam. Customer Service like this is rare; because of this, I am forever Serta loyal! It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. Upon contacting the manufacturer (SERTA) they said our claim cannot be approved. 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