Submit and track maintenance requests anytime, anywhere. "- Aubrey LS, "So glad my leasing office uses this app. The ResidentPortal App makes life easier for property staff and residents. The system is tailored for use by property owners, committee members and if desired, tenants. The Community Wall is the new social hub for your community. The app automatically routes your call to the appropriate after-hours number when the office closes. Awards are based on the communitys resident satisfaction surveys from the previous year. It couldn't be better! Your submission was successful. I love it! Community association board members.Board members gain a direct view of the requests submitted by homeowners in their association and can . The developer, Entrata, Inc., indicated that the apps privacy practices may include handling of data as described below. Aquarium tanks over 50 gallons are prohibited. Our standard model includes excellent appliances and lighting. Case sensitive. Our efforts to improve digital usability and accessibility are ongoing and are guided by relevant portions of the Web Content Accessibility Guidelines (WCAG) and other existing recommendations. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Googles behalf. Resources, Empower residents to monitor and earn points right from ActiveBuilding, Gamification that encourages camaraderie and competition, Resident-generated content that increases prospect appeal, Self-service rewards management that streamlines virtual Reward Card distribution and redemption, Review platform thats #1 for reviews per property, with the highest online reputation score (4.31) of all review sites, Amenity, parking, storage, and rentable items reservations, Manage and monetize amenity, parking, storage, rentable item and event reservations, Control amenity occupancy, guest attendance, available hours and staff approvals, Offer residents the convenience of adding amenity charges to their monthly bill right from the app, Drive up to $32 per unit/year in savings from reduced claims and help increase resident compliance with eRenterPlan renters insurance integration, Fully integrated, in-app renewals, including offer selection and electronic document signing. Business Directories & Real Estate Listings. The Manager of your community can send details of special deals and promotions.. MyActsLife Portal Customer Secure Login Page. Whether making a payment, submitting a maintenance request or gaining access to important documents surrounding our referral program, pet policy, and other general information, our goal is to make it convenient for you. It let's me conveniently keep my account current without wasting any of my time. If your staff has too many requests to handle, our ResidentPay Support team can provide help. Fill out an assistance request form & provide documentation of homeownership & income. We are pleased to bring you this convenient way to manage your account. Give the best resident experience by allowing residents to reserve your property's best amenities. Customizable options ensure ample parking opportunity is available, Save time and eliminate the need to enter vehicles and permits, Increase your resident relations and retention with convenience, Maximize productivity and parking potential simultaneously, Automated notifications ensure that residents are updated instantly, Better communication equals better overall parking compliance, Our cloud-based documentation storage reduces paperwork, Minimize unwanted vehicle storage and unauthorized vehicles. MyCommunity - A better way to work together Community by Urbanise is a platform of web sites, portals and mobile apps that integrate to the Urbanise Strata system. Give your residents access to what matters most. Use the Wall to share ideas, sell furniture, post events, post Community Notices and to send out special deals or promotions from local businesses. We will create communities where neighbors become friends and memories are made. Receiving an Invitation to Join the Community Portal Gain access to your resident directory. Happy 2021!!! Resident Portal User Login To submit a maintenance request by phone please call (888) 526-5141. The portal system can operate independently of Strataware or be integrated to your current property management system such as Yardi, Oracle, SAP, Quickbooks and many more. The Manager has access to a number of Admin tools and customisable features that makes.. Cortland will apply the same community guidelines and policies to all residents and therefore, cannot provide or require one set of rules for certain residents and another set of rules for other residents, unless in the event of reasonable accommodation. Your community sites can be integrated to leading real estate CRM systems enabling you to publish current properties for sale or lease within your building or community. My Community. Copyright 2023 Entrata, Inc. All rights reserved. Register for your Resident Portal account Validate your HOA account Use your account number The 12 or 14 digit account number provided on your statement or coupon book, without any spaces and include any leading zeros. Work Orders, Residents, Non-Compliances. Apartment owners can view a live customer account. Quickly share community announcements and events in one central location. Get all of your passes, tickets, cards, and more in one place. To submit a maintenance request electronically please create an account or log in to the resident portal below. The Manager has access to a number of Admin tools and customisable features that makes the operation and management of the portal so easy. By clicking "Accept all Cookies," closing this bar, or continuing to browse, you agree to the storing of cookies on your device. And with seamless integration to your property management software, tracking and managing resident transactions has never been easier. Every time a user posts a comment, all the other members of the community are notified by e-mail (which you can turn off at any time in your Preference Settings). I havent finished writing this review he called and followed up in a heartbeat! On the portal they can create and track maintenance.. Let your customers self-service. Stonetown Capital strives to improve the usability and accessibility of its website for all users, including those with disabilities. The manager can configure some requests, such as common area requests, to be directly dispatched to outside contractors. Setup your account by inputting the requested information and click the Submit button. Join thousands of other operators. Your customers can comment on each post and these comments are e-mailed directly to the Property Manager. "- ResidentPortal user5, "Easy to use and available 24/7. We plan to add more soon such as contractors. RESIDENT RESOURCES.. PAY ONLINE. Our cloud-based platform takes the strain and inconvenience out of resident parking and parking permits by giving the resident 24/7 access to their secure profile account from any web enabled device. Community Resident Portal All Hometown America residents now have access to the Community Resident Portal, a convenient, online account that allows our residents the opportunity to pay their bills, check their account status, and more, 24 hours a day, 7 days a week. Welcome the new social hub for your community. Property settings include, but are not limited to, payment methods, payment days, full balance payment requirements, or maintenance request availability. The difference between this portal system and so many competing systems is one key.. To Access MetCap's Resident Portal and use our online services including paying rent, submitting maintenance requests and communications please enter part of your address in box below: Should you have any concerns please contact your Management Office or our Resident Helpline by phone 1-877-METCAP-1 (1-877-638-2271) or by email customerservice@metcap.com. For example, the board members can see the community's online statement of accounts, balance sheet, approved budget and other sensitive financial information. The portal system includes a business directory feature that enables Board Members .. Everyone is notified via e-mail and the posts appear on the Community Wall. Check your email and use the link provided to validate your email address. Residents have the ability to pay rent with a single tap, manage one-time or recurring rent payments and receive rent reminder push notifications with the app (see below . The app remembers your last used payment method and knows your exact balance due. RentNotify - Sends push notifications to your device, reminding you to pay rent. Contact Property - Contact your property directly from the app. Eliminate data entry MyCommunityVIP delivers top-rated features for both permit parking and permit-less parking services, ensuring that your community has the tools needed to maximize parking potential & compliance. ResidentPortal provides a secure environment for residents to check their account balance and pay rent online. If you dont already have an account, follow these steps. Love it so far. Community residents: A community portal will empower residents to submit amenity reservations, maintenance issue tickets and service requests on their own, easily and 100% online.Fast approvals and transparency leave no room for confusion or ambiguity. Empower them with: Make lease renewals easy and increase take rates by allowing residents to respond to time-sensitive, in-app offers with incentives and upgrades: Streamline processes, eliminate duplicate data entry and simplify reporting with bi-directional integrations to major property management systems for resident data, payments and maintenance requests. Pet Policy: Certain aggressive breeds, including mixed breeds, are restricted at all Cortland communities. By clicking "Accept all Cookies," closing this bar, or continuing to browse, you agree to the storing of cookies on your device. All residents can sign up for an account online. Click the blue Sign Up link which is located to the left of the Log In button. You can even add emergency contact information to!!! Contact Property: Contact your property directly from the app. The app automatically routes the call to the appropriate after-hours number when the office closes. If your portal is integrated to the Strataware management and accounting system, portal users are automatically managed via the Address Book. Convenient Resident Parking Features Resident Managed Profiles E-Signature Documentation User-Friendly & Convenient Permit & Permit-less Services This is the largest performance index in the apartment industry, reflecting over 4 million annual surveys. Learn More HI, HOW ARE YOU PROJECT After Hours Emergency 1-866-511-0536 or 416-340-0536. Launch a points-based loyalty rewards program for your communities and drive a new level of results for your portfolio. The ActiveBuilding resident portal is the heart of your communities, offering residents self-service, mobile connections to every aspect of apartment life. The ActiveBuilding resident portal is the heart of your communities, offering residents self-service, mobile connections to every aspect of apartment life. Share alerts about upcoming service, schedule changes, and other updates. Either you have it or you dont. Board members can communicate on a Board Wall reserved just for them.. Other powerful Communication Tools include Community Notices, Events, Special Promotions and SMS broadcasts. I find it easier to put in a request with the office via a phone call or dropping in. Come see why residents love ResidentPortal. He is always warm, friendly and professional in dealing with tenants both in person and over the phone. Please contact the office to get your unique Registration Key. The ResidentPortal app provides a convenient way to pay rent, submit maintenance orders with photos, and communicate with your apartment community all from your mobile phone. But thats because I feel I can confirm that I am actually conveying what the issue is clearly, sometimes things get lost in electronic communication. submit rent payments, pet fees, application fees, security deposits.. RESIDENT'S SUBLET. Community by Urbanise is a platform of web sites, portals and mobile apps that integrate to the Urbanise Strata system. The information generated by the Cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. "- Machelle York. The mobile numbers are integrated via the Address Book and all outgoing messages are tracked against each building. We believe our residents deserve a high level of service. Any enquiries about a transaction can be lodged to the manager directly from the portal and these enquires can then be tracked by the customer to completion. Every community handles resident communication independently, but a good place to start is the MAA site and the Resident Login portal. You can also access both systems with one single login. Log into the resident portal to submit a ticket or call our 24/7 service hotline. On the portal they can create and track maintenance and service requests, view statements, pay bills and so much more. These roles are automatically managed from the management software. My Community VIP Benefits Simple, convenient and beneficial for the whole community. Renter Background, Creditor Screening Issues, COVID-19 For more information, see the developers privacy policy. Owners and tenants can lodge maintenance and service requests with their property manager. They can even pay via a a secure credit card gateway. The app allows rent payments, maintenance requests, community announcements, communication between property staff and residents, and much more. Announcements, Documents, Links, Directories. What We Do. Residents have the ability to pay rent with a single tap, manage one-time or recurring rent payments and receive rent reminder push notifications **Payments and lease renewal functionality not yet available for all RV guests. My Community VIP combined with our parking enforcement and guest parking management solutions deliver the best in parking management services. Im glad my complex utilizes this app. Since MyErickson provides proprietary information that is not accessible to the general public, it requires that you set up an account with a password. Looking for forms or important community information? Simplify business with ResidentPortals seamless integration with your property management software and ResidentPay. Increase online payment adoption, drive more renewals, and monetize community amenities, events and rentable itemsall while improving staff efficiency and increasing yield for your portfolio. Choose an option below that best fits your needs. Opt-In to text messages from our leasing team, Save Time -- Tell Us What You're Looking For. If you are a strata manager or property owner interested in using Community, please contact us. The app responds well and is easy to navigate. To make our website easier to use, we regularly respond to feedback from audits conducted by nationally recognized vendors whose employees include individuals with disabilities who regularly use assistive technology. 4 Check your email and use the link provided to validate your email address. 2. The ResidentPortal app provides a convenient way to pay rent, submit maintenance orders with photos, and communicate with your apartment community all from your mobile phone. LearnMore, English, French, Portuguese, Simplified Chinese, Spanish. The Manager of your community can send details of special deals and promotions from local businesses that service your community. We will not discriminate in the leasing or management of any of our communities on the basis of race, color, sex, religion, handicap, familial status, sexual orientation, national origin, or any other class protected by applicable law. Managers can easily publish documents from the Strataware system to the portal. 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Outside contractors of homeownership & income will create communities where neighbors become friends and are! With your property directly from the app automatically routes the call to the appropriate after-hours when... Writing this review he called and followed up in a request with the closes! Data as described below more in one place association board members.Board members gain a direct view of requests. And drive a new level of results for your community maintenance and service requests their! It easier to put in a request with the office closes track maintenance and service with!