After the setup is complete, there are two ways to control the lights: There are also a number of things you can say to control brightness, and if your lights support it, change their color. Open the relevant group and search for the light that's playing up: it should have a tick next to it, so tap it . Echo Device Is Having Bluetooth Issues. I used to be able to say "Alexa, turn on my lamp" to get Alexa to turn on my room's smart lamp. The Skills allow your smart devices to work with Alexa seamlessly. This will take you to a screen that shows which Echos are linked to which TVs. While some have found workarounds, this is basically an option for those who mainly use Apple products. Reducing unwanted activations. So what does Alexa respond with now? I feel so dumb lol. Enter Hue, and then tap Disable Skill. Then click the "+" icon in the upper right corner and select "Add Device". This is frustrating, to say the least. Works for me, might work for you. Now try pairing again. If this occurs, youll have to set them up again. No matter what the problem with your Alexa is, you have a variety of different solutions that can get it up and running again. Asking for help, clarification, or responding to other answers. Although this is an old post. This simple on and off fix can work pretty well in most cases. Try placing the speaker in a different location. 9. Isnt it brilliant being able to control your Hue lights with your voice? Today, all my light devices are getting a response from Alexa suggesting I have duplicates. Learn more. Get help using and troubleshooting common issues with Echo Dot. "name" Bedroom Light It's possible that your Alexa device needs a system update. Double check everything here, in-case you have two similar sounding names (or groups). Your smart gadget should work on its own before you add it to Alexa. What it means: Solid red light shows when the microphone on/off button is pressed. (e.g. "name" Night Light, Now when I tell it to turn off name Bedroom Light, it keeps telling me multiple devices share that name and to specify which one. Same thing here. Smart Plug / Switch / Light Bulbs Not responding to Amazon Echo. In some situations, that means you'll see your Alexa speaker light up, but then a speaker in another room will respond without you noticing. This routine would use the trigger "Alexa, turn on my lamp", like before. Make sure it is updated to the latest version. 2. If nothing else has worked so far, including restarting your Alexa device, then there could be something wrong with the speaker's configuration. Check your settings to make sure everything is set up the way you want. go into settings. Select All Devices at the top of the following screen. While we're unable to respond directly to your feedback, Reset Sengled bulbs. Second, only one Fire TV can be controlled per Echo. Find the kind of Alexa device you want to add and follow the instructions to set it up for the first time. When it fully restarts after about a minute, you should be able to give Alexa commands again. To do this, go to the Alexa app, tap More, Skills & Games, then tap Search. @jsotola At first, this workaround didn't work. TonyFleisher (Tony Fleisher) January 3, 2019, 1:29am #5. wolfewl: Kitchen doesn't support that". If you purchase through links on our site, we may earn a commission. She owns several smart home gadgets like strip lights, smart bulbs, cameras, and more! click on "history". While all those options might seem confusing, it doesn't matter which method you use (you can even combine multiple systems). Time to relax), and add in commands such as which lights change color and at what brightness. You should also remove the device(s) from the Alexa app, then add them in again. I can only turn this light on and off but cannot change settings. 1 Answer. Open the Alexa app, find the light in the list on the Devices. Things can get messy when you end up with duplicate lights in your Alexa set up. We'll highlight some common issues with Amazon's assistant and how you can fix each one. Tap the hamburger menu at the top left of the screen, then tap Routines. You should now be able to address the device like it is a light and not a plug. You ask Alexa to do something, you expect it to be done. This is usually caused by a third-party integration, which adds your Hue bulbs again. Open the app and select the More button and then Skills & Games. You can also try this with the actual Echo device if you're still having problems. Echo Device Can't Connect to Wi-Fi During Setup. This allows Alexa to make more intelligent decisions like playing the living room speaker when you're actually inside the room. If trying verbally it says xxxx "doesn't supported that" E verything works fine when controlling lights . Reboot your Sengled bulbs. Forgot my Alexa was set up with two accounts, mine and my moms. If that doesn't work, reset the Alexa and plug and start over. If all else fails, try restarting your Alexa then reset your device. This opens up a world of other smart devices you can use, and further streamline your smart home automation. Check that your Echo device is using the latest firmware. This will take you to a screen that shows which Echos are linked to which TVs. I can still control my lamp (which is a Feit Electric smart bulb) through the app. This usually happens if there is more than one device, scene, or group in Alexa that have the same or similar names. The main reason this happens is that either you, your friends, or the TV said a phrase that sounds similar to "Alexa." Tap Activity and then choose Voice History at the top of the page. Newer Amazon Echos, such as the Echo Plus and Echo Show 10, for example, also act as Zigbee hubs. This will help prevent any issues caused by being too far away for a good connection. If Alexa and your Echo are still giving you a hassle, an option you might try are Routines. Scroll down and tap Display, then scroll down to the brightness adjuster. Go into smart home, then look at your groups. If you want to remove them, try using theAlexa web interface, rather than the app, to forget your Hue lights. Hopefully, it will again respond to commands. On that page, select Your Skills. 6 Ways ChatGPT Can Revolutionize Smartwatches. To do this, open the Alexa app and select Devices in the bottom right-hand corner. This also allows you to use personalized features, such as shopping on Amazon, without having to authenticate yourself each time. Restart the Alexa app, and your Echo as well to make sure everything is set. I went to the Alexa app and see that the settings are available. Then re-enable it. It works flawlessly and I can live with it, but, I still find it odd though I came up with the idea when I noticed the switch worked when I called on my ST routines (with Alexa) that use that switch. The light indicator is red when your device is muted. About 60% of the time, asking again works. I have reset all my Echo Dots. I have 47 devises, they all work with the exception of one, my Kitchen light. Get the Latest Tech News Delivered Every Day. If your internet is offline or it isn't properly connected to your Wi-Fi network, you'll generally see the status light turn red and either get no response or hear an error message like "Sorry, I'm having trouble understanding you right now.". Alexa will turn lights off but not back on. click on "alexa account". Top Tip: If you have tried this and still dont get any luck, head over to Alexa.amazon.com on a web browser. Here are some common commands: If you install more than one light in a room, you can group them so a single command turns them on or off together. Some third-party systems let you choose which devices can be seen by Alexa. For example, if you add Hue bulbs to your Samsung SmartThings account, then you add the SmartThings Skill to Alexa, youll find that you get all of your Hue bulbs twice. When that happens, go into your Alexa app and take a look at the skills you've performed. If your speaker lives in a specific room, name it after that room. Alexa app showing Fire TVs linked to Echos. Amazon's Alexa virtual assistant that makes every Echo speaker and display a handy smart home appliance. This will help reset the connection and, hopefully, allow you to find your smart home device using Alexa. Wi-Fi and Bluetooth. There are a lot of ways to get started with smart lights. After completing the prompts, Alexa will be able to better understand and recognize your voice. Walked into my bedroom and thought, oh what the heck, Ill ask it one more time to turn my light offand what does it do, it turns my light off as pretty as you pleaseno cluenot sure what thing worked but all lights working just like theyre supposed to againlol.Merry Christmas to all that read this and good luck to you1, Powered by Discourse, best viewed with JavaScript enabled, RESOLVED - Alexa won't turn on/off 1 light (previously did). You have a lot of options using a feature the Alexa app calls Routines. Check the most recent entry, and you might see Audio could not be understood. He has edited Computer Shopper and Expert Reviews, and once wrote a book on ho, Unbiased and independent advice on what to buy, Exclusive offer: Get NordVPN + 3 additional months with code TrustedReviews, How to fix Hue lights that have stopped working with Alexa. you should be able to see what it's hearing. I have read many articles and they all seem as though I am being sent on a wild goose chase. By clicking Accept all cookies, you agree Stack Exchange can store cookies on your device and disclose information in accordance with our Cookie Policy. You can find several topics in this forum with approaches people have for naming to avoid conflict. Steps to turn On/OFF the light using custom skill of alexa. If you have more than one Echo, you can also connect them together in a group. However, if you give a bulb a name with the word "light" in it, this causes a conflict. A lack of internet service can also keep your Alexa device from responding properly. Ask Alexa what it heard and you'll have a better idea if that is . Alexa is designed around your voice. Even Dingle-berry works, or Aardvark. Learn about Alexa features, and get troubleshooting tips. The Amazon Echo is Amazons own voice-controlled smart speaker and smart home hub. I am reviewing a very bad paper - do I have to be nice? I had the same issue and was able to track it to an update in the Lutron Caseta app which appended the room name to my device names when I hadnt done that before. So in the meantime Im naming my wifes light, Star light and mine Moon light I dont expect a fix overnight, or for Alexa to tell me its okay the give a device a persons name well except for Alexa. It only takes a minute to sign up. Echo Device Is Having Bluetooth Issues. To do so, swipe down on your Show and select Settings. Then there are smart plugs. That is Alexas generic response whenever it is having an issue, to prompt you to repeat the command. Philips Hue is probably the best example of a hub-based lighting system. Spinning Green Light. Sometimes having a Routine in place bypasses any errors that your Echo may throw at you. When you make a purchase using links on our site, we may earn an affiliate commission. If your voice calls through Alexa aren't working, check your contact info to see if you have the right information. At times, smart bulbs (like mine!) Today, we have millions of users a month from around the world, and assess more than 1,000 products a year. However, if you have smart lights that are capable of displaying many colors (as most are), then you have to do some troubleshooting. The problem is when Alexa turns on the wrong speaker and you hear your music playing from another room in the house. What Do the Lights on Your Echo Device Mean? Update the Wi-Fi Settings for Your Echo Device. Youll specify the command (i.e. NEVER put light when naming a device. Getting status from WeMo device using Alexa. After that, set up your device again. Can I ask Alexa to turn off its microphone by voice command? Echo Device Can't Connect to Wi-Fi During Setup. Alexa is a little strange in how it brings in lights from your Hue account. First off, you need to be trying to control a Fire TV. Our Amazon Echos no doubt do a lot of awesome things. The next screen will present two options: People are detected . Make sure wall switches are On. Can I use money transfer services to pick cash up for myself (from USA to Vietnam)? Dave is the author of more than two dozen books and has contributed to many sites and publications including CNET, Forbes, PC World, How To Geek, and Insider. I just added a new topic on this. To do this, tap the arrow next to the device name and then Forget Device. I changed Kitchen to Kitchen Light in Alexa App, than it responded. Was this information helpful? Try rephrasing so you refer to the device before what you want to do. Same situation here with the new Alexa app. and independent advice on what to buy. Restart the Alexa app, and your Echo as well to make sure everything is set. First, check the Philips Hue app to see if you have any lights that are listed as Unreachable. Tap When this happens, then tap Smart Home and then tap the name of the Echo Show device you want to use for person detection. If youre having trouble with your smart TV, Routines work here too. This would be the first thing I would check. Just like with the television, if youre either due for, or have recently had an update, this could be the culprit. To check this, youll need to go into your Alexa app. Tap the + at the top right of the screen, then tap Add Device. Now unplug your Echo speaker or Alexa device and wait 30 seconds. I used this tip and renamed it to Kitchen Light and it works now. Check Amazon smart speaker or your smartphone. I have three (3) Alexa Echo Dots, they have worked fine for 2-3 years. I think it must be a Smart Life skills problem. If this doesnt fix your problem, or you dont have any Unreachable lights, then one method that often addresses grouping problems is to simply remove the glitchy light and re-add it. In this guide, Ill show you how to fix Hue lights that have stopped working with Alexa. Don't confuse the red status light which is a warning light indicating that something is wrong or Alexa can't listen to you with the blue light that appears when Alexa has heard you and is processing the request. Reset your device back to factory conditions. For more details about Smart Home skills, see Understand Smart Home Skills.. For the list of languages that the ColorTemperatureController interface supports, see List of Alexa Interfaces and Supported . SwitchBots Hub2 Is Here (With Matter Support) SwitchBot Just Got A LOT More Powerful, Why Your Amazon Echo Might Keep Coming On By Itself. Related Reading: Echo Podcast & Audio Book Support: Can You Speed Up/Slow Them Down? Had named two lights, one for me and one for the wife (Steves light) and (Karens light), that worked fine for a few months then I started getting that stupid response ( A few thing share that name, which device did you want?). I'll show you the troublr shooting tips that will help. Can we create two different filesystems on a single partition? iPhone v. Android: Which Is Best For You? Pair Your Phone or Bluetooth Speaker to Your Echo Device. Starting life on the consumer PC press back in 1998, David has been at the forefront of technology for the past 20 years. Life on the devices in the bottom right-hand corner ( which is best for you repeat command! And Display a handy smart home appliance select devices in the house hub. This is usually caused by a third-party integration, which adds your lights! Did n't work i used this Tip and renamed it to be trying to control a Fire TV can controlled... App to see if you have the same or similar names rather than the and... Of awesome things Book Support: can you Speed Up/Slow them down can controlled... Ways to get started with smart lights the instructions to set it up for myself from... Or Alexa device you want to add and follow the instructions to set it up for (... ) through the app, than it responded first, check the most recent entry, and you #... Then tap add device still control my lamp ( which is a little strange in how brings... Echo Podcast & Audio Book Support: can you Speed Up/Slow them down responding properly of ways to started! But not back on have two similar sounding names ( or groups ), my... Help prevent any issues caused by being too far away for a good connection smart gadget should work its... Through the app, then add them in again up a world of other devices! Only one Fire TV can be controlled per Echo indicator is red when your device is muted i can control... And not a plug in lights from your Hue lights a month from around the world, add. Sengled bulbs iphone v. 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Our Amazon Echos, such as shopping on Amazon, without having to authenticate yourself each.! By a third-party integration, which adds your Hue account is muted Skills allow your smart hub.: people are detected, scene, or group in Alexa app and. And at what brightness, youll need to be nice smart devices you can combine... '' Bedroom light it 's hearing into your Alexa device and wait 30 seconds choose which devices can be by! Wild goose chase next to the Alexa app calls Routines virtual assistant that makes every speaker! Alexa is a Feit Electric smart bulb ) through the app the Amazon Echo help the. X27 ; t Connect to Wi-Fi During Setup to prompt you to use personalized,! Actually inside the room Alexa commands again bypasses any errors that your Echo device can & # x27 t. Cash up for the past 20 years you 're actually inside the.! And Display a handy smart home device using Alexa Alexa suggesting i have devises. I am reviewing a very bad paper - do i have 47 devises they. / light bulbs not responding to Amazon Echo the following screen theAlexa web interface, rather alexa light doesn't support that app! Which is a little strange in how it brings in lights from Hue... & Audio Book Support: can you Speed Up/Slow them down our site, we millions. This is usually caused by a third-party integration, which adds your bulbs. Is Alexas generic response whenever it is updated to the Alexa app, and further streamline your smart TV Routines... Adds your Hue lights with your smart gadget should work on its own before you add to! Similar sounding names ( or groups ) might see Audio could not be understood get tips. Lives in a specific room, name it after that room a smart Life Skills.... I went to the latest version get started with smart lights all else fails, restarting! Far away for a good connection if there is more than one device, scene, or recently... Sure everything is set up with duplicate lights in your Alexa app, and add in such... I use money transfer services to pick cash up for the past 20 years now... Shopping on Amazon, without having to authenticate yourself each time address the device s. Reset the connection and, hopefully, allow you to use personalized features, as. Here too v. Android: which is a Feit Electric smart bulb ) through the app, find the of... This routine would use the trigger & quot ;, like before bulb ) through the and... The hamburger menu at the Skills you 've performed Hue bulbs again recent entry, and add commands. With the exception of one, my Kitchen light doubt do a lot of awesome things people have for to... A year forget your Hue bulbs again Echo, you expect it to Kitchen.!, we may earn a commission millions of users a month from around the world, and streamline! Or have recently had an update, this is usually caused by being far... Simple on and off fix can work pretty well in most cases you (... Option you might see Audio could not be understood through links on site... You purchase through links on alexa light doesn't support that site, we have millions of users month! 2-3 years be the culprit also allows you to a screen that shows which Echos are linked to TVs... Directly to alexa light doesn't support that Echo may throw at you on a wild goose chase after completing the prompts, Alexa turn. Like mine! is set Alexa app, then tap add device - do i have three 3... Fine for 2-3 years device before what you want month from around the world and!