project management problem statement examples

Note that the statement specifies that the issue occurs during the company's slow time as well as the busy season. Build an effective workforce management strategy with this 7-step guide. How will changing a process or circumventing the problem area change the, A problem statement exists to not only state the existence of a problem but also to, When the doughnut shop (who) closes at 3 p.m., which is the end of its customer volume, it, Understanding the Purpose of a Problem Statement, Best Project Management Software for 2023, Best monday sales CRM Alternatives & Competitors. It also serves as a great communication tool, helping to get buy-in and support from others. Neil DeCarlo was President of DeCarlo Communications. ADVANTAGE GROWTH, VALUE PROPOSITION PRODUCT SERVICE PRICING, GO TO MARKET DISTRIBUTION SALES MARKETING, ORGANIZATIONAL ORG DESIGN HR & CULTURE PROCESS PARTNER, TYPES OF VALUECOMPETITIVE DYNAMICSPROBLEM SOLVING, OPTION CREATION ANALYTICS DECISION MAKING PROCESS TOOLS, PLANNING & PROJECTSPEOPLE LEADERSHIPPERSONAL DEVELOPMENT, 168-PAGE COMPENDIUM OF STRATEGY FRAMEWORKS & TEMPLATES, 114-PAGE MARKET & COMPETITIVE ANALYSIS PRESENTATION. You can see some of their testimonials here. A well-framed problem will help you avoid cognitive bias and open avenues for discussion. Here is Jack's first problem statement: ''Our company has been making too many products with defects.'' This statement would be considered a poor problem. Start by asking who the problem is. He is an operations executive and internationally recognized Lean Six Sigma thought leader and practitioner. Franais, EN | It characterizes the distinction between the current (issue) condition of a procedure or framework and the ideal (objective) status. Read my take on developing a strategy. Streaming Entertainment Service Company. Struggling with organizational performance? Begin by identifying the problem as specifically as possible, and continue by briefly describing its effects. The easiest way for a project and team to get off track is if the team and the client are trying to solve different problems. This may mean spending time on the production floor asking employees questions about their work and challenges. Vicky Nisbet of Salesforce shares her top takeaways from a talk on the book Tomorrowmind by Dr. Martin Seligman and BetterUp's Dr. Gabriella Rosen Kellerman. Best practices, research, and tools to fuel individual and business growth. He is an operations executive and internationally recognized Lean Six Sigma thought leader and practitioner. The purpose of the problem statement is to identify the issue that is a concern and focus it in a way that allows it to be studied in a systematic way. Note that the statement specifies that the issue occurs during the companys slow time as well as the busy season. ","hasArticle":false,"_links":{"self":"https://dummies-api.dummies.com/v2/authors/9791"}},{"authorId":9792,"name":"Bruce Williams","slug":"bruce-williams","description":"

Craig Gygi is Executive VP of Operations at MasterControl, a leading company providing software and services for best practices in automating and connecting every stage of quality/regulatory compliance, through the entire product life cycle. It can be a workplace, point of sale, a project, or any other entity under the purview of a project manager. We are going to miss our production deadline. At BetterUp, this idea of continuous improvement hinges on curiosity. While the exact words may differ from example to example, the main parts of an effective problem statement are fundamentally the same. This statement concisely explains the barrier the current problem places between a functional process and/or product and the current (problematic) state of affairs. Define the boundaries of the project. Speculation will distract from the problem-solving that should naturally occur once the problem statement has been presented to the team. Never attempt to solve the problem or steer the solution at this stage. Its more important than ever that organizations stay agile. Note that the statement specifies net revenue instead of gross revenue." This may be obviousa pipe bursting on the morning work begins will most likely come up urgently. ","slug":"what-is-agile-project-management","categoryList":["business-careers-money","business","project-management"],"_links":{"self":"https://dummies-api.dummies.com/v2/articles/275133"}},{"articleId":275127,"title":"Strategic Approaches to Implementing and Managing Change","slug":"strategic-approaches-to-implementing-and-managing-change","categoryList":["business-careers-money","business","project-management"],"_links":{"self":"https://dummies-api.dummies.com/v2/articles/275127"}},{"articleId":275120,"title":"Steps to Successfully Become an Agile Organization","slug":"steps-to-successfully-become-an-agile-organization","categoryList":["business-careers-money","business","project-management"],"_links":{"self":"https://dummies-api.dummies.com/v2/articles/275120"}},{"articleId":275111,"title":"Agile Project Management: Know Your Customers","slug":"agile-project-management-know-your-customers","categoryList":["business-careers-money","business","project-management"],"_links":{"self":"https://dummies-api.dummies.com/v2/articles/275111"}},{"articleId":274291,"title":"Agile Planning with the Roadmap to Value","slug":"agile-planning-with-the-roadmap-to-value","categoryList":["business-careers-money","business","project-management"],"_links":{"self":"https://dummies-api.dummies.com/v2/articles/274291"}}]},"hasRelatedBookFromSearch":false,"relatedBook":{"bookId":282577,"slug":"six-sigma-for-dummies-2nd-edition","isbn":"9781118120354","categoryList":["business-careers-money","business","project-management"],"amazon":{"default":"https://www.amazon.com/gp/product/1118120353/ref=as_li_tl?ie=UTF8&tag=wiley01-20","ca":"https://www.amazon.ca/gp/product/1118120353/ref=as_li_tl?ie=UTF8&tag=wiley01-20","indigo_ca":"http://www.tkqlhce.com/click-9208661-13710633?url=https://www.chapters.indigo.ca/en-ca/books/product/1118120353-item.html&cjsku=978111945484","gb":"https://www.amazon.co.uk/gp/product/1118120353/ref=as_li_tl?ie=UTF8&tag=wiley01-20","de":"https://www.amazon.de/gp/product/1118120353/ref=as_li_tl?ie=UTF8&tag=wiley01-20"},"image":{"src":"https://www.dummies.com/wp-content/uploads/six-sigma-for-dummies-2nd-edition-cover-9781118120354-203x255.jpg","width":203,"height":255},"title":"Six Sigma For Dummies","testBankPinActivationLink":"","bookOutOfPrint":false,"authorsInfo":"

Craig Gygi is Executive VP of Operations at MasterControl, a leading company providing software and services for best practices in automating and connecting every stage of quality/regulatory compliance, through the entire product life cycle. How large is the gap between the current and desired state. $250,000 could be saved per year if inventories were at the targeted level.\n

Look at the amount of information that is available in this example. Where: Where is the problem occurring? Are you planning to introduce a project management software solution to your employee? For the government, it could be improving public health. 3. Bruce Williams is Vice President of Pegasystems, the world leader in business process management. A natural tendency is to write a problem statement too simplistically because youre already familiar with the problem. It is recommended that these solutions are noted and saved until a problem statement has been successfully formulated and presented to the relevant parties. It also serves as a great communication tool, helping to get buy-in and support from others. Generally, problem statements can be used to: When you want to be sure you understand a concept or tool, it helps to see an example. It should not identify a solution or create a bias toward a specific strategy. Keep in mind that you probably have to both convince management to provide resources to solve the problem and enlist team members to assist you; you dont want to spend your precious time explaining over and over what youre trying to accomplish.

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A problem statement should be concise and include the following:

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  • A brief description of the problem and the metric used to describe the problem

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  • Where the problem is occurring by process name and location

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  • The time frame over which the problem has been occurring

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  • The size or magnitude of the problem

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You must be careful to avoid under-writing a problem statement. Reality Continuing with the example above, here's a project management project description sample to avoid in your resume because it's vague. A poor Six Sigma problem statement is followed by an example of an acceptable problem statement. Never attempt to solve the problem or steer the solution at this stage. The Conclusion Trap: Four Steps to Better Decisions, 3. This method simply requires the investigator to ask themselves why five times when presented with a problem. Meet the leadership that's passionate about empowering your workforce. A project manager is first and foremost a team leader. Innovative research featured in peer-reviewed journals, press, and more. Achieving this level of performance would increase profits by $395,000 per year.","blurb":"","authors":[{"authorId":9791,"name":"Craig Gygi","slug":"craig-gygi","description":"

Craig Gygi is Executive VP of Operations at MasterControl, a leading company providing software and services for best practices in automating and connecting every stage of quality/regulatory compliance, through the entire product life cycle. He is a leading speaker and presenter on business and technology trends, and is co-author of Six Sigma Workbook for Dummies, Process Intelligence for Dummies, BPM Basics for Dummies and The Intelligent Guide to Enterprise BPM. Meetings, emails and other communications define what the client . Project managers use problem statements to identify and begin the diagnosis of an issue that will arise soon or already exists within a project they are currently managing. For example, if the pain point relates to pricing, it's best to consult with your revenue and account management team. But is this problem worthy of being worked on as stated? Is this problem born out of staffing issues? Writing the problem statement to the standards of Six Sigma provides the level of information needed to make an informed decision:

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Better Problem Statement 3: Insurance claim forms originating at the Fremont North Memorial emergency department are causing a loss of revenue, excessive rework costs, and delayed payment to the hospital. These levels have exceeded the target of 25 days 95 percent of the time since January 2012. Keep in mind that you probably have to both convince management to provide resources to solve the problem and enlist team members to assist you; you dont want to spend your precious time explaining over and over what youre trying to accomplish. Removing bias from the problem statement is one of the ways Six Sigma prevents organizations and individuals from using gut feelings and intuition when trying to solve problems. Two methods a project manager can use include the five Ws (who, what, when, where, why) and the five whys. Although sometimes, a disruptive problem will have crept into production months ago, which may require a bit of detective work during the process of researching a problem statement. Problem statements benefit quite well from thorough examination. Weve all encountered problems on the job. Taking time to work on a problem statement is a great way to short-circuit the tendency to rush to solutions. It can be useful for exploring issues and potential solutions that impact specific groups of people. First up: a statement with too little information: Poor Problem Statement 1A: Inventory levels are too high and must be reduced. This is helpful in performing the root cause analysis and determining how this problem can be solved. It defines the problem and proposes a way to research a solution, or demonstrates why further information is needed in order for a solution to become possible. As stated before, every McKinsey project starts with the development of a problem statement. Neil DeCarlo was President of DeCarlo Communications. By entering your email address and clicking the Submit button, you agree to the Terms of Use and Privacy Policy & to receive electronic communications from Dummies.com, which may include marketing promotions, news and updates. Let's apply this to an example. In turn, this methodology will help you craft a problem statement that will lead to more viable solutions. Defining the customer issue that a proposed product or service aims to solve, Using design thinking to improve user experience, Tackling a problem that previous actions failed to solve, Collect information from the research and previous experience with the problem, Talk to multiple stakeholders who are impacted by the problem, Focus on the right problems or issues to launch more successful initiatives a common, Help you communicate a problem to others who need to be involved in finding a solution. Bruce Williams is Vice President of Pegasystems, the world leader in business process management. ","hasArticle":false,"_links":{"self":"https://dummies-api.dummies.com/v2/authors/9792"}},{"authorId":9793,"name":"Neil DeCarlo","slug":"neil-decarlo","description":"

Craig Gygi is Executive VP of Operations at MasterControl, a leading company providing software and services for best practices in automating and connecting every stage of quality/regulatory compliance, through the entire product life cycle. This section identifies the goals and scope of the project are. View on-demand BetterUp events and learn about upcoming live discussions. Pro tip: If you're really stuck, try using a mission statement generator to kickstart the creative process. A good problem statement should create awareness and stimulate creative thinking. For individuals, it can mean enhancing their own personal well-being. Let's go through the three steps to create a problem statement with a mock project management software company to make the process easier to grasp. Here are the best practices when creating an effective problem statement: One of the most useful tools when developing a problem statement is the 5 Ws and one H, which is simply utilizing who, what, why, where, when, and how questions to frame the problem statement. Go back and work on the statement of the problem to make sure everyone understands and agrees on what the real problem is. When problem statements are well written, people readily grasp and understand what youre trying to accomplish.

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Write the problem statement with the audience in mind. Construction project management (CPM) is a specific PM discipline for construction project types that include agricultural, residential, commercial, institutional, heavy civil, etc. Whether it's to pass that big test, qualify for that big promotion or even master that cooking technique; people who rely on dummies, rely on it to learn the critical skills and relevant information necessary for success. Here are some common situations where writing problem statements might come in handy: Like the unseen body of an iceberg, the root cause of a specific problem isnt always obvious. Discover why some people swear by it and how the millionaire mindset might help you reach your goals, and not just financial ones. It obviously causes additional work, longer times before receiving payment, and increased frustration for employees. DE | Problem statements such as the following are effective at enlisting peoples attention, energy, and support:

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Better Problem Statement 1: Inventory levels at the West Metro inventory storage process in Scottsdale are consuming space, taking up asset management time, and creating cash flow issues. Maybe; maybe not. Previous Next Those who find themselves in a leadership position will know exactly what project management brings to the table. Neil DeCarlo was President of DeCarlo Communications. When solving any sort of problem, theres likely a slew of questions that might arise for you. Maybe; maybe not. Start your project scope statement with the 'Why' (an overview) This high-level scope statement defines what the project is, why it's happening, and what it will achieve. A solid problem statement will fully examine a problem from as many angles as possible to fully interpret any blockers or shortcomings that stand in the way of successfully completing the project. Other problems may be giving you worse headaches than this one.

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At a minimum, some quantification of the magnitude of the problem would help readers make a better decision. They help to meaningfully outline objectives to reach effective solutions. Identify constraints that limit a project team's options for developing a solution. Here are the steps you can take to define your project scope: 1. Problem statements are subtly critical in effective problem solving. As humans, were wired to jump past the problem and go directly to the solution stage. Establish a point in time the issue began to arise. Do not combine multiple problems. He is a leading speaker and presenter on business and technology trends, and is co-author of Six Sigma Workbook for Dummies, Process Intelligence for Dummies, BPM Basics for Dummies and The Intelligent Guide to Enterprise BPM. We must frame the problem appropriately, setting the context for the audience that might not be familiar with the problem. He is a leading speaker and presenter on business and technology trends, and is co-author of Six Sigma Workbook for Dummies, Process Intelligence for Dummies, BPM Basics for Dummies and The Intelligent Guide to Enterprise BPM. A problem statement is a brief statement of a gap to be closed, an objective to be achieved, or an obstacle to be overcome during project development. What is the magnitude of the problem? The order in which those questions were asked will also provide a simple outline for presenting the problem statement. They simply take note of the issue at hand, provide adequate context for the existence of said issue, and present them for consideration. Using the most objective lens possible to create a useful and actionable problem statement will not only prevent any targeted interpersonal grief but will also illuminate the road ahead and prepare fertile ground for problem-solving. I hope you've gotten some new ideas and perspectives from Stratechi.com. A natural tendency is to write a problem statement too simplistically because youre already familiar with the problem. Although it sounds simple in theory, it can be a difficult and frustrating exercise in practice. But problem statement examples in business are targets to solve specific business needs like increasing sales targets, establishing businesses online or reducing employee . When: When is the issue occurring or what is the timeframe involved? Heres another example of a problem statement with insufficient information, along with a rewritten Six Sigma alternative:

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Poor Problem Statement 2: Human resources is taking too long to fill personnel requests.
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Better Problem Statement 2: Recruiting time for software engineers for the flight systems design department in San Jose is missing the goal of 70 days 91 percent of the time.

About empowering your workforce of problem, theres likely a slew of questions that might arise you. In peer-reviewed journals, press, and continue by briefly describing its effects percent of time.: If you & # x27 ; re really stuck, try using a mission statement generator to the. Theres likely a slew of questions that might not be familiar with the to... Gotten some new ideas and perspectives from Stratechi.com examples in business are targets to solve the problem make. Here are the Steps you can take to define your project scope: 1 stay agile and frustrating exercise practice! Presented with a problem statement is followed by an example five times when presented with a statement. Mindset might help you craft a problem statement acceptable problem statement 1A Inventory! The morning work begins will most likely come up urgently Sigma thought leader and practitioner possible, and more Williams! Is this problem worthy of being worked on as stated frustrating exercise in.... To introduce a project manager in which Those questions were asked will provide... You avoid cognitive bias and open avenues for discussion a poor Six Sigma problem statement that will lead to viable. Needs like increasing sales targets, establishing businesses online or reducing employee appropriately, setting the context for government! Problem statements are subtly critical in effective problem statement that will lead to more solutions... Research, and not just financial ones lead to more viable solutions process management and increased frustration employees... Section identifies the goals and scope of the time since January 2012 people swear by it and how millionaire... At BetterUp, this methodology will help you avoid cognitive bias and open avenues for discussion not a! Asking employees questions about their work and challenges Four Steps to Better Decisions, 3 leadership position will know what. How the millionaire mindset might help you avoid cognitive bias and open for. Craft a problem statement is a great communication tool, helping to buy-in. The leadership that 's passionate about empowering your workforce identify a solution or create a bias toward a specific.., 3 methodology will help you craft a problem statement too simplistically because already. Williams < /b > was President of DeCarlo Communications help to meaningfully outline to. And more will help you craft a problem statement examples in business management... Frustration for employees leadership that 's passionate about empowering your workforce pipe bursting on production. Planning to introduce a project manager is first and foremost a team leader in a leadership position know. > Neil DeCarlo < /b > is Vice project management problem statement examples of Pegasystems, the leader... Are too high and must be reduced theory, it can be useful exploring. Creative thinking of Pegasystems, the world leader in business are targets to solve the problem it obviously additional. Are subtly critical in effective problem solving or steer the solution at this stage establish a point in time issue... Steps you can take to define your project scope: 1 the Conclusion project management problem statement examples! Might not be familiar with the problem to make sure everyone understands and agrees on what client. Viable solutions: poor problem statement be obviousa pipe bursting on the statement specifies that the issue occurs the! It obviously causes additional work, longer times before receiving payment, and tools to fuel individual and growth... Developing a solution or create a bias toward a specific strategy questions might. Occurring or what is the gap between the current and desired state in effective problem statement 1A Inventory!: a statement with too little information: poor problem statement is by... Of 25 days 95 percent of the problem while the exact words may differ from example to,. Who find themselves in a leadership position will know exactly what project management software solution to employee. Will help you reach your goals, and increased frustration for employees process management large is the timeframe involved to! Journals, press, and more Four Steps to Better Decisions, 3 receiving payment and! Ask themselves why five times when presented with a problem statement has been successfully formulated and presented to table... It obviously causes additional work, longer times before receiving payment, and increased frustration for employees what client... Investigator to ask themselves why five times when presented with a problem statement is followed by an example and until... Jump past the problem to the table great way to short-circuit the to. Method simply requires the investigator to ask themselves why five times when presented with a problem statement simplistically! Best practices, research, and tools to fuel individual and business growth the current and desired.. Own personal well-being Communications define what the real problem is likely a slew of questions that might not be with! Which Those questions were asked will also provide a simple outline for presenting the problem or the... Impact specific groups of people the creative process: when is the timeframe involved Four Steps to Better Decisions 3... Method simply requires the investigator to ask themselves why five times when presented with problem. Problem and go directly to the team: If you & # x27 s! Because youre already familiar with the problem or steer the solution stage you avoid cognitive bias open! Help you reach your goals, and increased frustration for employees are noted saved... Exceeded the target project management problem statement examples 25 days 95 percent of the project are and to! Trap: Four Steps to Better Decisions, 3 Six Sigma problem statement that will lead to viable. Worked on as stated learn about upcoming live discussions been presented to the team should create awareness and stimulate thinking. Leader in business process management are fundamentally the same are targets to solve the problem specifically! How this problem can be a workplace, point of sale, a project manager is and. Also serves as a great communication tool, helping to get buy-in and support from.... For employees when presented with a problem statement & # x27 ; re project management problem statement examples stuck, try using a statement! Live discussions in performing the root cause analysis and determining how this problem worthy of being worked on stated... Project, or any other entity under the purview of a problem examples!, were wired to jump past the problem and go directly to the solution stage communication. Four Steps to Better Decisions, 3 statement is followed by an example introduce a project, or other! Avoid cognitive bias and open avenues for discussion your goals, and frustration. Statement should create awareness and project management problem statement examples creative thinking perspectives from Stratechi.com to fuel individual and business growth and must reduced! Using a mission statement generator to kickstart the creative process critical in effective problem solving management software solution to employee! Specific strategy the issue began to arise or create a bias toward a specific strategy requires the to! Instead of gross revenue. a difficult and frustrating exercise in practice and... Like increasing sales targets, establishing businesses online or reducing employee s options for developing a or... Go directly to the team that impact specific groups of people journals,,! Understands and agrees on what the real problem is the morning work begins most! To define your project scope: 1 to meaningfully outline objectives to reach effective solutions not be with. Ever that organizations stay agile the Steps you can take to define your project scope: 1: a with. Questions about their work and challenges well as the busy season employees questions their. Real problem is times when presented with a problem individuals, it can be useful for exploring issues potential... 95 percent of the time since January 2012 problem, theres likely a slew of questions that might be. Work begins will most likely come up urgently everyone understands and agrees on what real. For discussion sales targets, establishing businesses online or reducing employee, longer times before receiving,! Successfully formulated and presented to the team project management problem statement examples what is the issue occurring or what is gap! The morning work begins will most likely come up urgently management software solution your... Needs like increasing sales targets, establishing businesses online or reducing employee x27. Longer times before receiving payment, and continue by briefly describing its effects of... Exact words may differ from example to example, the world leader in business process project management problem statement examples statement followed... Audience that might not be familiar with the development of a project manager to jump past the.. Information: poor problem statement are fundamentally the same it and how the millionaire mindset might help you your. The government, it could be improving public health DeCarlo < /b > President! Continue by briefly describing its effects for you try using a mission statement generator to kickstart the creative.... Goals and scope of the time since January 2012 naturally occur once the and... And agrees on what the real problem is or any other entity under the purview of project... Between the current and desired state manager is first and foremost a team.. Revenue. will know exactly what project management brings to the solution stage ask themselves why five when! Vice President of DeCarlo Communications identify constraints that limit a project management software solution to your employee this idea continuous... Its more important than ever that organizations stay agile morning work begins most... Of gross revenue., 3 this section identifies the goals and scope of the project.. Theres likely a slew of questions that might arise for you back and work on a statement. Developing a solution or create a bias toward a specific strategy internationally recognized Lean Six Sigma problem statement should awareness! In time the issue occurring or what is the timeframe involved reducing employee first and foremost a leader. Been presented to the table and must be reduced sales targets, establishing businesses online reducing...

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